Service pack 4 pour Windows 2000 et VIZ4 ne sont pas compatibles

[PedroAroso]

Atention:

 

Service pack 4 pour Windows 2000 et VIZ4 ne sont pas compatibles:

 

"Not sure if everyone is picking up on this in other threads - but it

warrants pointing it out louder.

Installing the Win2k service pack 4 will render your VIZ files unusable when

you try to re-open them.

 

Apparently Autodesk is working on a fix - hopefully they are working on a

way to help recover those saved files as well......

 

--

Pedro Aroso

Porto-Portugal

pedro_aroso@clix.pt

[mesa]

Merci pour l'info

 

On va suivre de tres pres ce que propose Autodesk.

 

@+

Mesa

[PedroAroso]

Reponse d'Autodesk:

 

FYI - Autodesk has confirmed that installing the Windows 2000 Service Pack 4 causes the corruption of MAX and DRF files. Our Engineering Team is working with Microsoft to resolve this issue. For further details, including our suggested work-arounds, please refer to following technical solution:

http://support.autodesk.com/getdoc.asp?id=TS81105

 

This solution will be updated with information related to the final solution as soon as this information becomes available.

 

Tony Michniewicz

Autodesk Professional Services

[PedroAroso]

Traduit par Frédéric SALLARD (Merci Fred - Pedro Aroso)

 

"Bonjour à tous,

 

Autodesk a confirmé qu'installer le Service Pack 4 pour Windows 2000 crée

une corruption des fichiers MAX et DRF (pour Autodesk Architectural Desktop 2004 et Viz Render). Leurs

équipes de développement travaillent actuellement avec Microsoft pour

résoudre ce soucis.

 

Pour plus de détails, incluant les suggestions de méthodes de travaille,

merci de vous réferrer à cette solution technique (en version anglaise...):

 

 

Cette fiche du support technique Autodesk sera mise à jour avec les

informations de la solution efficace pour remedier à ce problème, dès que

ces informations seront valables et certifiées.

 

Merci de votre attention

 

Fred"

[PedroAroso]

A propos de cet probleme, l' Autodesk-Discreet Team a envoié cette message avec quelques conseils:

 

"Dear Autodesk® VIZ Customers,

 

In an effort to inform all reported important bugs and workarounds to you as quick as possible, here is a communication for you to get the best advantage from your Autodesk VIZ investment.

 

=> If you are not running Windows 2000 Service Pack 4 and do not wish to install it, or you are not exchanging files created on Windows 2000 Service Pack 4 by someone else, this message is not for you, and you can delete it.

 

=> If you are running Windows 2000 Service Pack 4 or want to install it, or if you are exchanging .max file done on Windows 2000 Service Pack 4, we would like to bring an important issue your attention.

 

We have identified and confirmed that installing the Windows 2000 Service Pack 4 causes the corruption of .max files. All Autodesk VIZ 4, 3D Studio VIZ® 3i, or 3D Studio VIZ 3.0 (.max) files saved with Windows 2000 SP4 installed will no longer load in Autodesk VIZ on systems with Windows 2000 SP2 or SP3 installed.

 

Our Engineering Team has narrowed in on the problem and is working with Microsoft to resolve the situation.

 

In the interim it is strongly advised that all Autodesk VIZ users do not install the Windows 2000 Service Pack 4.

 

If Windows 2000 SP 4 has already been installed it is suggested that customers revert back to SP2 to create usable (.max) file content. This affects all Autodesk VIZ 4, 3D Studio VIZ® 3i, or 3D Studio VIZ 3.0 files.

 

Autodesk VIZ files created while Windows 2000 SP4 is installed can be retrieved through either of two workarounds:

 

Option 1

 

(Please be aware that some data will still be lost in this workaround.)

 

Revert Windows 2000 SP 4 Systems back to SP3 or earlier

 

Use "File Merge" to retrieve data from corrupted .max files created under Windows 2000 SP4 and resave.

 

Note: If you have Render Effects or Atmospherics in your max file, use the Merge button in the respective dialogs.

 

Option 2

 

Open corrupted .max files created under Windows 2000 SP4 in Windows XP and resave.

 

Revert all systems back to Windows 2000 SP3 or previous.

 

Bear in mind that Autodesk® VIZ 4, 3D Studio VIZ® 3i, or 3D Studio VIZ 3.0 is officially supported for Windows 2000 SP2, so for optimum stability revert to this operating system platform.

 

Thank you for patience and assistance in getting this problem resolved.

 

The Autodesk-Discreet Team

 

PS: For more Information: http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=3431487&linkID=982821

 

Your right to privacy is very important to us. At any time you may request to be removed from our VIZ e-mailing database and we will honor such requests. You may send an e-mail here.

 

 

[PedroAroso]

Il y a des nouveautés:

 

ISSUE

Autodesk® has confirmed that Microsoft® Hotfix 823980, which is contained in the Windows® 2000 Service Pack 4, causes the corruption of MAX and DRF files resulting in the inability to open MAX or DRF files that were saved after either of these Microsoft Windows Updates had been installed.

 

The following Autodesk products are affected by this issue:

Autodesk® Architectural Desktop 2004

Autodesk® Building Systems 2004

Autodesk® VIZ 4

3D Studio VIZ® R3i

3D Studio VIZ® R3

 

The following operating system configurations will experience MAX and DRF file corruption:

Windows 2000 Service Pack 4

Windows 2000 Service Pack 3 or lower + Microsoft Hotfix 823980

Windows XP Professional + Microsoft Hotfix 823980

Windows XP Home Edition + Microsoft Hotfix 823980

 

Note: It was previously reported that this problem affected Windows NT 4.0 Service Pack 6 but further testing confirmed that this issue does not affect users Windows NT 4.0.

 

SOLUTION

For those of you who have updated to Microsoft® Hotfix 823980 or Windows 2000® Service Pack 4, Microsoft has developed an early-version Hotfix to resolve this issue. To acquire the early-version Microsoft® Hotfix, you can contact Microsoft at 800-936-4900 and request “Hotfix - Q824136 for Windows 2000 or Windows XP.” You will be asked to provide your name, e-mail address and zip code after which an approximately one Mb file will be sent to your e-mail address. The early-version Microsoft® Hotfix will only install if you have previously installed Microsoft® Hotfix 823980 or Windows 2000® Service Pack 4.

 

Note: The early-version Microsoft® Hotfix is for English language versions only. If you are working with other language versions and encounter this problem, you should follow the temporary instructions included below:

 

 

Temporary Instructions for Microsoft Windows Hotfix 823980 Configurations

If you have installed the Microsoft Windows Hotfix 823980, Autodesk recommends that you uninstall this Hotfix, which will allow existing or recently saved/corrupted MAX and DRF files to be opened without any errors.

 

To determine if you have installed the Microsoft Windows Hotfix 823980, access your Add/Remove Programs dialog box from the Windows Control Panel. If this Hotfix has been installed, there will be an entry with a title similar to "Windows Hotfix 823980". To uninstall this Hotfix, select the "Windows Hotfix 823980" entry and click Remove.

 

Note: It is highly recommended that you back-up any critical data before uninstalling Microsoft Windows Hotfix 823980.

 

Important: In all cases, you should disable automatic windows updates through WinUpdate to eliminate the possibility of inadvertently reinstalling the Microsoft Windows Hotfix 823980 before the new Microsoft Windows Hotfix becomes available.

 

 

Temporary Instructions for Windows 2000 Service Pack 4 Configurations

Method #1

1. Uninstall the Windows 2000 Service Pack 4.

2. Use the Merge command, located on the File menu, to retrieve data from the corrupted MAX or DRF files and then save the files.

 

Note: If you have Render Effects or Atmospherics in your MAX or DRF file, use the Merge button in the respective dialog boxes.

 

Important: Some data may be lost if you use this method to work around this issue and Autodesk recommends that you retain original copies of any corrupted MAX or DRF files until a final resolution to this issue is identified.

 

 

Method #2

1. Uninstall the Windows 2000 Service Pack 4.

2. Open the corrupted MAX or DRF files from a Windows XP system that does not have the Microsoft Windows Hotfix 823980 installed.

3. Save the files and return the files to the system on which the Windows 2000 Service Pack 4 has been uninstalled.

Note: It is highly recommended that you back-up any critical data before uninstalling the Windows 2000 Service Pack 4.

[PedroAroso]

 

Il y a des nouveautés:

 

http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=3431487&linkID=2476059